Soar to Success July2021

M other Teresa once said that “We are more starved for appreciation than we are for bread.” Gratitude is an essential human requirement – not only at home but also in the workplace. When employees don’t feel appreciated, it leads to job dissatisfaction, employee turnover, absenteeism, and burnout - all of which can be quite costly to the bottom line. When gratitude is part of the culture, employees are more sensitive toward others and are less likely to seek revenge or retaliate when given negative feedback. The Science of Gratitude in theWorkplace By Lisa Ryan Here are three ways that the science of gratitude supports business. 1. It strengthens teams. When colleagues are in the habit of acknowledging each other’s efforts, it creates harmony and mutual respect. Marcial Losada found that a 6:1 (six positive remarks for every one negative response) positivity ratio leads to high performing teams. Unfortunately, many managers focus on what needs to be “fixed” rather than what’s working well. When the positivity